Monday - Saturday · 8:00 AM - 6:00 PM
Willmaha Business Consults

Loan guide

Everything you need to apply with confidence.

Review the requirements, application process, repayment terms, and borrower obligations before visiting a Willmaha branch.

Loan requirements

Prepare these documents before your branch visit.

Applicants must be Ugandan citizens and provide complete, accurate information for assessment.

Individual requirements

  • Ugandan citizenship
  • Photocopy of National ID
  • One recent passport-size photograph
  • Fully completed loan application form
  • Proof of residence where applicable

Guarantor requirements

  • Two guarantors
  • Photocopy of National ID for each guarantor
  • Physical contact details of guarantors
  • Agreement to guarantor responsibilities

Application fee

UGX 10,000

Non-refundable application fee, payable during the application process.

Application procedure

Nine clear steps from visit to repayment.

Loans are processed and funds are disbursed in less than one hour after approval.

  1. 01

    Visit the nearest Willmaha branch.

  2. 02

    Obtain and complete a loan application form.

  3. 03

    Submit all required documents.

  4. 04

    Pay the UGX 10,000 application fee.

  5. 05

    Applicant and guarantors are verified.

  6. 06

    Loan assessment and approval is conducted.

  7. 07

    Sign the loan agreement.

  8. 08

    Receive your funds.

  9. 09

    Repay according to the agreed terms.

Monthly interest rate

2.8%

Plus applicable monitoring fees, explained during approval.

Standard loan period

1 month

The repayment date is communicated clearly during loan approval.

Repayment methods

Cash or Mobile Money

Pay at any branch or through the provided merchant codes. A receipt is issued immediately.

Repayment procedure

Stay informed and close your loan successfully.

  1. 01

    Your repayment date is communicated during approval.

  2. 02

    Repay the principal plus interest before or on the due date.

  3. 03

    Receive a payment receipt immediately.

  4. 04

    Your loan account is updated and closed after full payment.

Possible penalties

Late payment penalty

A daily or agreed penalty may be charged for overdue payments.

Default charges

Additional administrative costs may be imposed during recovery processes.

Legal recovery costs

Costs incurred during legal recovery procedures may be charged to the borrower.

Debt recovery and obligations

Ethical, lawful, and communication-led.

Willmaha works with borrowers and guarantors to resolve repayment challenges responsibly.

Recovery methods

  • Reminder calls and SMS notifications
  • Formal demand notices
  • Meetings with borrowers
  • Engagement of guarantors
  • Negotiated repayment arrangements
  • Legal recovery where necessary

Borrower obligations

  • Repay loans on time
  • Maintain communication with the company
  • Notify the company of repayment difficulties
  • Provide accurate application information

Guarantor obligations

  • Support recovery efforts where the borrower defaults
  • Assist in locating and communicating with the borrower
  • Fulfill responsibilities as agreed